With 20 years’ experience in HR & Employee Relations, we are delighted to share that Pro ER Consulting was founded in 2023 to help support organisations and individuals on complex workplace Employee Relation matters.
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As a specialist in Employee Relations and over 20 years in the Financial Services industry with American, British, and Asian banks, Tej has partnered with senior HR, ER, Executive Committee, Legal and Compliance teams on a multitude of complex and sensitive investigations.
Acting as an independent lead investigator on a variety of whistleblowing and speak-up concerns including allegations into regulatory misconduct, behavioural misconduct and using her mediation background, Tej provides a balanced, well-reasoned and supportive approach to all parties involved.
With her experience in multi-jurisdictional large-scale restructures and TUPE projects, she has helped organisations navigate through the most turbulent of times including the 2008 Financial Crisis.
Tej is also known for going the extra mile and has led transformational change within HR departments by implementing process and policy improvements, providing an array of ER coaching and training to HR colleagues, and instilling a culture of best practice.
In her personal life, Tej is a busy mum with an abundance of energy for trying something different. A keen cook & baker with an eclectic taste in music, she loves nothing better than having a kitchen disco on a Sunday afternoon. Equally, as someone who loves the outdoors, she can be found cycling, camping, or having an intrepid family adventure somewhere new.
Lead impartial investigations on issues such as bullying, harassment, and discrimination.
Offer CEDR-accredited mediation to quickly, cost-effectively, and privately resolve workplace disputes, fostering understanding and amicable agreements.
Support all types of restructures, collective consultations, and negotiations, working seamlessly with Trade Unions, Employee Representatives, and legal advisors.
Investigations, Disciplinary & Grievances
With experience managing a multitude of sensitive and confidential investigations, disciplinaries and grievances over the last 20 years, Pro ER Consultancy can quickly and thoroughly help lead independent investigations for your organisation on an impartial basis. Pro ER Consulting has experience leading on a wide range of investigation matters such as bullying and harassment, discrimination and speak up concerns and recognises the need to act with speed when investigating such sensitive issues.
Pro ER Consulting is well-versed on the Financial Services regulatory landscape including the FCA’s Senior Managers Regime and position on non-financial misconduct which is thoughtfully considered and overlayed into all investigation processes undertaken within Financial Services.
Mediation
We can help support all workplace mediation requirements. Mediation is often a quick, cost-effective, and private method of resolving disputes. It can help save time, disruption and costs associated with managing formal action. It helps all parties understand different perspectives and explore differences in a supported way. It helps individuals to communicate getting what they want from their working relationships with others in a safe and confidential environment, and on moving forwards amicably with a mutual agreement.
With CEDR accredited mediation skills, Pro ER Consulting has successfully helped individuals and organisations amicably resolve workplace disputes with a key focus on finding a way forward that not only helps support the individuals involved, but something that is broadly beneficial to an entire team or department.
Restructures & TUPE
Seasoned experience in supporting all types of restructures ranging from large-scale offshoring initiatives, mergers, and acquisitions to one-off confidential sensitive mutual exits.
Pro ER Consulting is able to support all collective consultation programmes and has experience working with Trade Unions and Employee Representatives.
In addition, Pro ER Consulting is accustomed to communicating with employee legal representatives on a range of employment law matters and is proficient at reviewing and liaising on all types of settlement terms and negotiations.
Our approach ensures that our services are accessible, effective, and customised to meet your unique needs.
With extensive experience, Pro ER Consulting offers personalised commercial solutions to help you navigate complex people matters swiftly in a dignified, respectful manner.
We know what works and when pragmatism can help fast-track difficult situations to restore a sense of harmony at your organisation.
Partner with Pro ER Consulting to address complex people matters in a diligent, thoughtful manner with long lasting success.
Tej Shah
“I have had the pleasure of working with Tej for the past few years and I must say that she is truly exceptional at what she does. Tej is dedicated to fostering positive relationships between employees and management. Tej has had to manage a number of complex investigations and has partnered well with the internal legal team when doing so. In addition to reacting to issues as they arise, Tej is also very proactive in putting together the frameworks necessary to prevent and mitigate employee issues. Her ability to be pragmatic whilst managing difficult and emotional situations with grace and professionalism is also highly admirable. I have seen first-hand the positive impact Tej has brought to our HR team, and I am grateful for her expertise and her guidance. I highly recommend Tej to any organisation looking to strengthen employee relations and create a positive work environment”.
"I have worked with Tej on the design and co-delivery of training to disciplinary/ grievance hearing managers. Tej has been a pleasure to work with and we have managed to have fun in our sessions at the same time as landing key messages. Tej is an experienced and astute Employee Relations specialist who takes a pragmatic and commercial approach to complex ER problems. I would not hesitate to recommend Tej - as I will be doing in respect of my own ER practice where I am unable to help.”
"I have had many years of collaboration with Tej and had nothing but excellent interactions. Tej has consistently provided excellent advice and support as well as a calming knowledge base at times when we have had some challenging issues. Tej has the perfect balance of risk and commerciality. I would fully recommend Tej and hope to work together again in the future.”
Tej has genuine care for the client and all parties involved. The process Tej undertakes builds confidence and her ability to juggle many competing priorities is impressive. She is extremely focused on moving things forward to a close promptly, avoiding protracted processes, in the best interests of the client and its employees. Not only does she have a sound knowledge of employment law but a strong commercial sense, providing balanced advice that makes business sense.
“I would strongly recommend using Pro ER Consulting, as it has been a pleasure to work alongside Tej. Extremely knowledgeable and professional, Tej has established trusted partnerships with stakeholders throughout the business. Applying a pragmatic approach to a variety of complex and sensitive Employee Relations situations, Tej efficiently incorporates clear and concise advice and guidance, to identify and evaluate any associated ER risks, thereby ensuring appropriate action is taken and practical solutions are presented. Tej’s responsive approach ensures confident partnership, and I would not hesitate to work with Tej in the future.”
“Tej is a fantastic mediator who truly excels at her job. Her skill in identifying core issues and facilitating open, constructive communication is exceptional. She created a supportive and productive environment for all parties involved. Highly recommend her services!”
Have questions or inquiries? We’re eager to assist.
Whether you have questions, feedback, or need support, Pro ER Consulting is here to help. We're ready to provide the information and assistance you need. Reach out to us via the contact form or email provided. We look forward to hearing from you and supporting you on your journey.
